Privacy Policy

1. Information We Collect

CrestCloud collects information you provide directly, including email addresses, bot tokens (during template configuration), and payment details. We also collect basic usage data to ensure service quality and security.

2. Use of Information

Your information is used solely to:

• Maintain and deploy your hosting services
• Process payments through secure manual methods (WhatsApp/UPI)
• Communicate service updates and technical alerts
• Protect our infrastructure from malicious activity

3. Data Security

We use military-grade encryption for all sensitive data, including bot tokens and environment variables. These are stored in isolated, secure environments to prevent unauthorized access.

4. Data Sharing

CrestCloud never sells your data. We only share information with essential service providers for transaction processing or law enforcement if required by Indian law.

5. Cookies

We use essential cookies to maintain your session and security preferences. No invasive tracking or advertising cookies are used on this platform.

6. Policy Updates

This policy is updated as our services evolve. Major updates will be communicated through our official Discord server.